1. Subscription Usage

• Hospitality owners may select a subscription plan based on their preferred duration.
• Services remain accessible until the plan expires.
• Once candidate profiles are delivered, owners may hire chefs independently — outside the ChefDhundo platform.
• Important: All plans become non-refundable once candidate profiles are delivered.

2. Refund Eligibility

Refunds are only applicable under the following exceptional circumstances:

• Candidate profiles/resumes are not delivered after upgrading to a Pro plan.
• Payment is successfully deducted, but a transaction failure or error message is displayed.
• Payment is completed, but the screen remains stuck on a loading message without confirmation.

3. Refund Timelines

• Eligible refunds are processed within 3 to 5 working days.
• In some cases, refunds may be issued immediately to the original payment method.
• Processing time may vary depending on your bank or payment provider.

4. Contact for Refund Queries

• Email: contact@ihmgurukul.com
• Phone: +91 8826147981
• Address: New Delhi, India

5. Policy Updates

ChefDhundo reserves the right to update or modify its subscription and refund policies at any time.

• Changes will be reflected on this page with an updated “Last Modified” date.
• We recommend reviewing this policy before renewing or upgrading your subscription.